Comfort and convenience are the hallmarks of our office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.
Westchester Health Associates
Advanced Dermatology of Westchester
Tarrytown, NY 10591
|Monday:||8:30 AM-5:00 PM|
|Tuesday:||8:45 AM -545 PM|
|Wednesday:||8:30 AM- 5:45PM|
|Thursday:||8:30AM - 5:00 PM|
|Friday:||8:30 AM - 345 PM|
|Saturday:||Two Saturdays Per Month|
We will schedule an appointment as promptly as possible. If you have a painful or an emergency situation, every attempt will be made to see you that day. We try our best to stay on schedule to minimize your waiting. Due to the fact our office provides many types of services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.
We suggest that you schedule your appointments as far in advance as possible to ensure availability. For initial appointments, please arrive 15 minutes prior to your scheduled appointment in order to complete all necessary paperwork.
Insurance and Billing
If you have health insurance, please be sure to bring your insurance card with you. If we are unable to verify eligibility, you will be responsible for the charges for services provided. Please help us to help you avoid such unnecessary inconveniences.
If your insurance policy requires that you obtain a pre-certification or a referral, you must do so prior to the time of your appointment. Failure to provide a valid referral will result in unnecessary charges or rescheduling your visit. Remember: referrals are your responsibility! Please keep track of your referrals. If you have any questions, our diligent staff will be glad to help. To find out if you need a referral, simply call the Member Services department of your insurance.
After your initial visit, we ask that you notify the office promptly any time there is any change in your contact and/or insurance information. This is crucial so that your insurance coverage can be utilized on your behalf and that we can notify you of scheduling and other changes if necessary.
Payments for cosmetic procedures are due in full at the time of your visit. Please note that cosmetic procedures are NOT covered by insurance. A $50 deposit is required at the time of scheduling your appointment. This deposit will be applied toward the procedure on the day of service.
The following is a list of insurances our physicians accept. At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage:
- Rail Road Medicare
- Blue Cross Blue Shield
- GHI - Emblem ( referral may be required)
- United Health Care- (exception- Community Plans)
- The Empire Plan
- MVP- Commerical Only
This is a general list of insurances we accept, however, policies are continuously changing. If you have any questions about your coverage contact your insurance member services for coverage clarification.
Fees., Payment Options and Insurance
Payment of your copay is due at the time of visit.
Please remember you are fully responsible for all fees charged by this office not covered by your insurance. We will send you a monthly statement. Your prompt remittance is appreciated. If you have any questions, please call the Billing Office at 914-232-3255.
We accept cash, checks, money orders, American Express, Visa and Master Card. Payment can also be made via our Patient Portal.
Payments for cosmetic procedures are due in full at the time of your visit. Please note that cosmetic procedures are NOT covered by insurance.
We understand that sometimes it is necessary to re-schedule appointments. We ask that you kindly give at least 24 hours notice prior to canceling and we will gladly reschedule your appointment. In the event that you are unable to give sufficient notice. This courtesy, on your part, will make it possible to give your appointment to another patient.
For cosmetic procedures - If you are unable to keep your appointment, kindly give at least 24 hour notice prior to canceling and we will gladly reschedule your appointment and apply your deposit to future services. If the appointment is a ‘no-show’, the deposit will not be applied to future services. We regret any inconvenience this may cause. Please call 914.631.4666 with any questions or to schedule an appointment
We take the issue of our patients' personal privacy very seriously. We pledge to never make available to any third party any personal, private, medical, and/or any other information. We will never give your email address to anyone. Health and medical websites have a particular responsibility to protect the privacy and confidentiality of their users. You have a right to use such sites with the confidence that your personal, private, medical, and/or any other information is not being tracked, collected, otherwise aggregated, or disclosed.
We encourage you to call with questions. Our staff is well trained to answer most of your calls, but will forward to Dr. Sturza or Dr. Stallings any calls requiring their personal attention. You may also reach us through our Patient Portal. If you have an emergency, you may need to go to the nearest emergency room. Otherwise, our 24-hour answering service is available for your messages.
Prescription refills are handled during office hours, when we have full access to your medical records. Refills are not filled on holidays, weekends, or if you have not been seen for more than six months. You may also request refills through the Patient Portal